Now, I will agree with you , Apples Products are sturdy and reliable..But alot of people dont have much experience with these things, but them, dont know how to use them properly, and voila, The product seems to screw up.
I ALso, Know that Apple CAN release bad products, Take the latest version of itunes for example, theyre bringing out so many things to 'resolve it', but the problem of it crashing older generation ipods is still happening. Apple CAN screw up, And like i said, so can Microsoft. Microsoft are one of the main culprits for it, and Nate, i do agree with you about the Blue Screen of Death..Man they suck..
Anyway, Like i said, Both sides can screw up, Both sides can have glitches in products, and thats why i dont tend to buy a product on release (Unless its nintendo >.<)
I dont want to speak any more of this, i came on here to help out a member, not to start an argument. And im quite wsick of having to write whopping big replies.