I recently bought a TV and it arrived with a 2 pin socket and warrenty cards in German and French. I bouhgt it from play.com a big games retailer so I thought it would be fine. Now I know grey imports are legal but what has got me is do companies have to state on the item description that the item is from another country.
As at the moment I'm having a dispute with play.com about receiving an item that is not as desribed in the information on their website, coupled with the foreign warrenty that I can't fill out and theres a stratch i nthe top of the TV.
I'm trying to argue my corner that I want some money off seeing as the item is not as described and damaged, I'm not retuening it as its too mcuh hassle and I have to work.
Do I have a case for compensation as they seem to think I don't.