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  1. #1
    Moonshining Tyrant mr_squish's Avatar
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    Wii Disaster story

    So there I was, getting ready for a night of friends, food, and drinking. I had moved all my furniture out of my living room in order to vacuum. Put my Wii on my bookshelf, but forgot to move the cable for my sensor bar. Can you guess what happened next? That's right, I sucked up my sensor bar cord into the vacuum, hurling the sensor bar itself into the wall, smashing it to bits...I then curled into a ball on the floor and wept.

    Straight to the Nintendo website, ordered a replacement sensor bar $10.00US.
    Got my order number, checked in 2 days later to see if Nintendo had shipped it. They hadn't. In fact, I couldn't even track my order as my Mynintendo.com account had a different mailing address than my order. So now it looks like my sensor bar isn't coming after all.

    So, I call nintendo customer service and find out about the 2 different addresses. They fix that. Then they can't seem to find my order. By now, I've aged 20 years and have pulled most of my hair out. Finally after about an hour, they track down my order. Phew!

    So nintendo has to re-order my sensor bar, and I don't have my CC with me so I'm gonna have to call customer service again to give them the number. I rush home on my lunch break from work and find my CC.

    My phone rings, it's Nintendo calling me. They are going to send me a new sensor bar for free, no s&h, expedited shipping! 3 more days till it gets here!

    Now how many other companies would do that?



    Please message me if you add my friend code so I can add you. Thank you. That is all.

  2. #2
    WiiChat Member GreenEnvy's Avatar
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    that is good customer service, glad too hear it.

  3. #3
    Final Distance Jenova's Avatar
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    So you're getting a new one in 3 days? o.o

    ...If you couldn't have the Wii party, you could have always used candles. xD;

  4. #4
    WiiChat Member Cap'n Crunch's Avatar
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    yah use candles or two normal remotes

  5. #5
    I Got Mad Hax! Method of Rhythm's Avatar
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    or two PSPs because thats all their good for.
    -Method


    Life begins with L.I.

  6. #6
    CHAD SMITH IS KING! Half Empty's Avatar
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    Quote Originally Posted by Method of Rhythm
    or two PSPs because thats all their good for.
    lol, yep

    Wiichats BIGGER Metal Head
    Don't listen to Mr.Resi, Chad Smith owns Thrasher!
    Quote Originally Posted by Wii_Smurf
    Just so many threads about the same problems day after day. They get on top of you like a horny prostitute

  7. #7
    Moonshining Tyrant mr_squish's Avatar
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    Ok, just an update, no sensor bar yet, but some interesting info...i can get my cursor onto the screen and access any channel, even though my sensor bar is busted (in fact, not even in plugged in or in the same room).

    Now, it doesn't work 100% all of the time, I seem to have better success at night than in daylight, but you don't need to really aim for any of Wii sports anyways, and have been playing that exclusively.

    Try it out for yourself if you don't believe me.



    Please message me if you add my friend code so I can add you. Thank you. That is all.

  8. #8
    WiiChat Veteran Riviet's Avatar
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    Quote Originally Posted by mr_squish
    Ok, just an update, no sensor bar yet, but some interesting info...i can get my cursor onto the screen and access any channel, even though my sensor bar is busted (in fact, not even in plugged in or in the same room).

    Now, it doesn't work 100% all of the time, I seem to have better success at night than in daylight, but you don't need to really aim for any of Wii sports anyways, and have been playing that exclusively.

    Try it out for yourself if you don't believe me.
    Wow!

    Never knew you could control the cursor without the sensor bar.

  9. #9
    Super Gario GaryT85's Avatar
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    you cant do anything pointer wise...

    but the controls still work, so use the d-pad and A button.

    you can use 2 standard tv/dvd/hi-fi etc remotes and the IR from then allows aiming

  10. #10
    :eek: i0n's Avatar
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    Must admit i've been very impressed with the way Nintendo customer care has been since the Wii launch. Express replacements for faulty units, hardware etc.

    Great to hear about.

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