I feel awful for you. But... i am also glad to hear Nintendo was responsible and said We will ship u a new one and u will get it within a few days. Thats makes me say Ok, now i know nintendo will back every 1 up....... I do have a question for any 1.... Do the updates happen when u connect to the internet? I might not be able to hook it up to the internt ASAP, would that be a problem?