See if there's anything here that may help:
But you may end up needing to call Nintendo support.
Hi, I am new to this forum, so sorry if this is in the wrong place.
I have jut bought HSM 3 dance for my 7 year old daughter, however the Wii will not read the disc and tells me to eject and swith off etc. I returned the game 3 times to the retailor who exchanged it each time, but I still have the same problem, I havealso tried it on a friends Wii and he had the same problem. All my other games work fine. My Wii is only 2 months old and had bvery little use. I a likely to have been really unlucky and got 3 dodgy games? or does anybody have any other ideas.
if it is for all games then most likely you will have to send your wii in to nintendo. which doesn't take very long you'd have ur wii back and workin in about 10 days.
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good news (i think, my 7 year has not stopped playing HSM!!!), i swapped it again at a different store and it works fine now, so it must have been a dodgy batch. Thanks for your advice.