Hello - we purchased a Wii for our son for Christmas. The family played with it most of the afternoon yesterday and then suddenly during a bowling game, the Wii remote stopped working properly. Now when we go to swing the remote and release the B button to bowl, the ball actually rolls backwards behind the bowler instead of going forward down the lane to the pins.
We have done this for troubleshooting:
1. Restarted the system after having unplugged it from the wall and television for over an hour.
2. Removed the reinserted the game disk.
3. Resynched the Wii remote and the console.
4. Cleaned lens on sensor bar.
5. Cleaned game disk.
6. Installed new batteries in Wii remote.
It is also not working properly with other game disks (i.e., Cars game - will not steer the car, baseball - batter just stands and continuously swings, golf - golfer stands and continuously swings even though the Wii remote is not being moved).
We considered reflective objects, lighting, etc. The room where it is located has no mirrors, no windows, and no significant problems with light sources (i.e., Christmas tree, etc.) and up until the point of malfunction, worked perfectly and location change of components has not changed.
We thought about stuck buttons, but it seems to work fine when selecting menu options, etc.
Any help would be wonderful. We have tried getting through to Nintendo support, but obviously they are rather busy - guessing everyone pretty much got one of these for Christmas - so naturally they are swamped.
Any suggested would be so appreciated. Disappointed little boy right now and would like to find out if it is a hardware failure or a new owner screwup.