LoginRegister
Nintendo Wii / Wii U Forum
+ Reply to Thread
Results 1 to 3 of 3
  1. #1
    WiiChat Member unacart's Avatar
    Member #
    46101
    Join Date
    Jan 2008
    Posts
    15
    Friends
    0
    Wii Friend Code: $post[field5]

    Customer Service Options?

    Hi, like many others during this holiday season, my Wii has been going through disk error problems. Since it's over a month old, it cannot be replaced by the store. I do want to call customer service and find out what my options are but decided to ask here first.

    So if I describe my disk error situation, would they just suggest a repair? I've heard others given refurbished ones. Or would they just recommened to clean the disk and other useless suggestions like that?

    Or should I call at all? My wii is still reading the games about 60% of the time, but I'm quiet annoyed that my brand new wii and new disks are having problems. I know that I'm putting it in correctly and the disks are not scratched at all.

  2. Ads


  3. #2
    Senior Member Skippy's Avatar
    Member #
    10574
    Join Date
    Dec 2006
    Posts
    2,191
    Friends
    0
    Wii Friend Code: $post[field5]
    You should call them, most likely it'll just get worse as time goes on.

    Ask them about your replacement options and whether you get a refurb, new, or your original repaired.

  4. #3
    WiiChat Member unacart's Avatar
    Member #
    46101
    Join Date
    Jan 2008
    Posts
    15
    Friends
    0
    Wii Friend Code: $post[field5]
    Is there anyway to get a refurbished instead of a repair? This way, i will not risk of a repaired wii getting damaged somewhere down the line. How would they judge the damage of a wii and what to do with it?

    Like I said, my Wii works about 60% of the time. When it does not work, it makes the weired sound of reading the disk. I suppose the disk drive was somehow damaged during shipping or it could be an error in manufacturing.

Ads

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Search tags for this page

nintendo wii customer service

Click on a term to search for related topics.