Nah, Raptor, I'm in Australia. It was from Big W. Part of Woolworths limited. I once had a huge argument with someone about returning cheese, I have no idea why I wasn't allowed to accept it, but I wasn't. That was at Woolworths, anyways. Big W hate taking returns, it refused to accept back a phone once. But, this would be different. I've only had it for three weeks. Yelling always works too.