Hi, I am a first time Wii player. I just received it and attempted to install my Console. Everything was going well with the set-up. I had put in the WiiSports disc and was continuing with the Wii set-up. Everything seemed fine. After I thought all the set-up was complete, I went back to the menu to start the game. I immediately received an error message to eject the disc and turn off the console and consult the manual for more information. Well, the console will not turn off. I have tried several times and several different ways to turn it of, but it won't. I don't want to unplug it because they say not to do that.
Has anyone experienced that before? Any advice on what I should do? I went through the self-help on the site and tried calling support, but they are closed.
I hope someone can help me as soon as possible.
This is so disappointing on Christmas Day to boot.