So I've had a week from hell trying to get an online game going on Madden 08 and FIFA 08. Now I have no problem connecting my wii to the internet and I have no problem getting on EA's servers. The problem is when I try to challenge another player, the system thinks and then gives me the message "Connection to opponent lost. Session has ended."
At first I thought it was a port forwarding issue so I did some research and forwarded all the ports required. When that didn't work, I thought maybe my router itself was the problem so I went out and spent a hundred bucks on a linksys. I went through the whole port forwarding/triggering routine but after hours upon hours on the phone with tech support and doing research on online forums, I still could not connect to other players online. At this point I am suspecting the problem may be my ISP (I'll get to that later).
Interesting side note, I took my Wii over to a friend's apartment and I got connected to online players within seconds. He also uses a router (however, we didn't need to forward any ports or make any adjustments) but he uses a different ISP than myself.
I also became suspicious that my ISP is the problem after the tech person from linksys and i spent hours exhausting all my options. He told me that it seems that the problem might be eminating from my ISP. So to test whether the problem is my ISP I went out and bought a LAN adapter for the wii and tried to connect to a game through a wired connection. Again, the internet worked, I got a connection to EA's server but still could not connect to a game with other players.
My ISP's name is Novus (local downtown Vancouver cable and internet provider) and they actually provide an extremely fast fibre optic ethernet connection straight out of the wall (no modem, the entire building is wired for fibre optic internet). When I called Novus' help desk, the guy insisted that they don't block any ports and that he "personally knows people who game online with the wii through Novus' internet service." What put me off quite a bit is that nobody at Telus, EA, or Nintendo had any clue or suggestions as to why I cannot connect to other players online. So I humbly and desperately have come to this forum in hopes of finding an answer (even if that answer tells me i'm screwed, at least I would know and can move on!)
So, my question to all of you is: is there some issue that prevents the wii from working with fibre optic internet providers? Is there anything else I could do to get these games working online? Is there anything I can demand my ISP to do? By the way, I asked them to give me a static IP to see if that would help and they answered "we don't give out static IPs for testing purposes."