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  1. #1
    WiiChat Member skulltaker's Avatar
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    Getting errror 32004 ,software update problems

    Hello,

    A copple of weeks ago i have a new nintendo wii.
    I have a wireless router.. brand ; U.S Robotics, Model 5466.
    1 laptop wireless on this router, and 3 base pc's on that router but all 3 with internet cable.
    Also i have internet on the wii , but the error for a software update i'm still getting ??
    So i can not play the latest games example ; donkey kong returns and michael jackson and all in the menu for internet is not possible to goiing in the menu of the wii because of the error update software code 32004..
    Please can anywhone help me

  2. #2
    semi-pro thumb jockey skidmarx's Avatar
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    so the error code is coming from the disc update, not the internet itself? do you have a softmod or chipmod- any hacking going on? if so you have the problem right there.....

  3. #3
    WiiChat Member skulltaker's Avatar
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    Sorry I don't understand all you say ,i'am from belgium you see...
    What is a softmod or chipmod ,hacking ?? no I realy sure about that.
    I have internet on the wii ,i can look at the weather and news ,this is all of the internet i have ...but when i want to do a update on my software its stops updating and the error 32004 comes on the screen...

  4. #4
    semi-pro thumb jockey skidmarx's Avatar
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    sorry about that. go to nintendo's official website, you can search your code there. it says "slow or imcompatable internet connections can 'time out' and result in this error code." it goes on to say the problem might be wireless interference, it might help to change your router channel to 1 or 11, or to manually change your wii's DNS settings. hopefully you can find that information in your native language. good luck.

  5. #5
    Junior Member WII_USER's Avatar
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    I'm having the same problem with a wii I bought used a couple days ago. It will play all the older games fine but when we try to play the Micheal Jackson Experience it tells me I have to update from the disk. The update always fails. I have tried hooking it up to my wireless router to get the 61212 update but I'm also getting the error code 32004. We tried to get the update over 30 times and have tried for 4 days with no luck. Whats weird is I brought my mothers wii over and hooked it up and it will update fine with my wireless router so I know its not my router. The wii I bought used will go to the weather channel and the connection tests are alway sucessful. I contected nintendo yesterday and tried all the suggestions he gave me and nothing worked. I guess the guy at nintendo got tired of helping me and ended up hanging up on me when i was on hold.

  6. #6
    semi-pro thumb jockey skidmarx's Avatar
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    i'm sorry to hear that, normally nintendo customer service is excellent from what i've heard. i'm fresh out of ideas hopefully an old pro like skippy will come along and straighten this out. be patient.......

  7. #7
    Immortal Assassin saint str's Avatar
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    you have to connect to the wiiconnect24 thing and the internet and then you can update it thats what i did.
    Born of black and white, eaten with worms, I'm a Saint, a Sinner, a Siren of the word, The circle knows me, the rest just wanna trip on grace juice, baby.

  8. #8
    Junior Member WII_USER's Avatar
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    Im connected to the internet and the wiiconnect24. I called nintendo back and they tried to change some settings in my router but it didn't help. Since I was on a internet phone changing settings on my router would cause a reboot and would be disconnectd on the phone. So the guy told me to call back if it didn't work and talk to the advance wifi support which is what I'm about to do. I will keep you guys posted if I find a fix.

  9. #9
    Junior Member WII_USER's Avatar
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    I just got off the phone with nintendo and they said it sounded like someone has tried to install illegal software on the wii and since I just bought it used that may be the case. The seller is refusing to give my money back so I guess you live an learn .

  10. #10
    Immortal Assassin saint str's Avatar
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    man that stinks. i hope you find one to replace it.
    Born of black and white, eaten with worms, I'm a Saint, a Sinner, a Siren of the word, The circle knows me, the rest just wanna trip on grace juice, baby.

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