I am running windows xp service pack 3 on my computer with microsoft works word processor version nine. I have the microsoft xml convertor patch also. The problem is when I try to open a doc or docx file with the xml convertor I get an error message saying the conversion failed cause it couldnt save it. Is there any way to fix this? I tried to reload the xml convertor but I get another message saying my computer is unable to open the file. Everything else works fine on my computer.
Any help with this would be appreciated.