like in my last thread, i asked about the time period on the repair order. it turns out that it did expire, so i am getting a new repair order.
when i talked to the lady at customer service, she said for me to leave the white faceplate on ... oh then she saw that i have the elite. she told me to take off the faceplate because they are going to replace the unit with a refurb. she told me to send it in with no faceplate.
is this right? or was she confused?
any help is appreaciated!
SMOKEY GUN SAUCE
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Hmm, not sure :/ They told me no faceplate but im not sure if they meant custom faceplates or the original one. If they meant original then I duno :/ I don't even know how to take the faceplate off.
Here's an article about the process. This guy took it off and sent in a naked console:
Mod Edit: Image removed. Some users may find it offensive and inappropriate.
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