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Old 07-02-2007, 12:13 AM   #1
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I just got the Wii about three weeks ago and haven't played it much. I downloaded some classics...Donkey Kong, Pac Man, Galaga, and Mario Bros. With ALL of them, the screen is black when the game is going on. If I hit the home button, everything pauses and everything is visible. As soon as I resume play, the screen goes black again. I've emailed customer service. The online support only addressed having a black or white screen all the time. Everything else works fine...Wii sports, everybody votes, the news channel, the internet, etc... I can see everything but these four games in play. Anyone else experienced that problem before?
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Old 07-02-2007, 12:19 AM   #2
 
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That is definitely a problem. The only thing I can think of is a error occurred while the games were downloading but I wouldn't really know. I would eagerly await a response from the Support team.
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Old 07-02-2007, 12:21 AM   #3
 
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sounds like a big prob no its never happend to me before have you tryed erasing the games and redownloading them
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Old 07-02-2007, 12:25 AM   #4
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I looked to see if I could re-download them. Is that possible without having to buy them again?
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Old 07-02-2007, 12:34 AM   #5
 
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Make sure the TV is on. I had the same problem but realized the screen was black because I forgot to turn the tv on.
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Old 07-02-2007, 12:38 AM   #6
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HaHa. As I said, while the game is in play and the screen is black, I can hit the home button to pause the game and everything appears...including the paused game in the background. TV is on. :o)
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Old 07-02-2007, 05:12 AM   #7
 
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If you already bought the game you can re download it for free so you should try doing that.
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Old 07-02-2007, 05:32 AM   #8
 
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Call Nintendo. Then you won't have to wait forever to get a response like you will by emailing them.
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Old 07-02-2007, 05:52 AM   #9
 
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yeha just try calling them. That sounds like a pretty big problem. But if Nintendo's service is as wonderful as I've heard, you've got absolutely nothing to worry about. So don't panic! ^_^
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Old 07-02-2007, 07:28 PM   #10
 
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It could be your TV. If Nintendo really did release the games unmodified then most of them will be playing in 320x240 which could be unsuported by the TV.
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