Nintendo Customer Service

robbieming · 10-03-2007, 02:40 PM

How the hell do you get through to their customer service.

3 days in a row I've phoned for 30 mins each time just to listen to that message "your call is important to us, please hold"

My Wii is a week old and from day 1 it has had problems reading the discs and is it does eventually load a game, soon freezes.

Any tips how to get through to them would be greatly appreciated as their not answering my emails either

CantGetAWii · 10-03-2007, 03:24 PM

I just waited and waited when talking to them.
I had to ask about the Wii-Fi and was on hold for quite some time.
All you can do is be patient and wait.

LevesqueIsKing · 10-03-2007, 03:27 PM

Put it on speaker and then just go about doing whatever you want to do.

Bridgemute · 10-03-2007, 05:10 PM

That's so strange because the couple of times i've called, its gone right through very quickly. The guys there are the nicest in the world too....and omg they speak fluent english! Its so awesome. They are the best customer service i've ever dealt with

CantGetAWii · 10-03-2007, 06:00 PM

The one I talked with was an out of breath woman.
It was quite funny, she was nice, but it was still funny.

laderer5 · 10-03-2007, 06:04 PM

Ya i got put on hold for like 5 minutes and was listening to the intro to Twilight Princess.
But the customer service is amazing she knew exactly what i said was wrong and diagnosed the problem.

Pikachu256 · 10-03-2007, 06:13 PM

Took me like 20 seconds to get to the guy (not including you have to press all those numbers) because I called at like 6:10 AM

Good service though.....Wonder how long would it take the Box to get to my house =/

10-03-2007, 02:40 PM	#1
robbieming Junior Member Join Date: Sep 2007 Posts: 1 Friends: 0	Nintendo Customer Service How the hell do you get through to their customer service. 3 days in a row I've phoned for 30 mins each time just to listen to that message "your call is important to us, please hold" My Wii is a week old and from day 1 it has had problems reading the discs and is it does eventually load a game, soon freezes. Any tips how to get through to them would be greatly appreciated as their not answering my emails either

10-03-2007, 03:24 PM	#2
CantGetAWii Super Moderator Join Date: Dec 2006 Location: WiiChat Posts: 6,498 Friends: 30 3099-0319-5478-2979	I just waited and waited when talking to them. I had to ask about the Wii-Fi and was on hold for quite some time. All you can do is be patient and wait. __________________ CantGetAWii ProudWii60Owner *'I don't want to go back, I want a new day & age.'* Moderator-[PM] Brawl FC: 4682-8172-0512 [PM for add]

10-03-2007, 03:27 PM	#3
LevesqueIsKing An Instant Classic Join Date: Apr 2007 Posts: 5,176 Friends: 19 0000-0000-0000-0000	Put it on speaker and then just go about doing whatever you want to do. __________________ Not to fit a mold, Not to join a trend, Not to follow a crowd

10-03-2007, 05:10 PM	#4
Bridgemute old school. Join Date: Sep 2007 Posts: 83 Friends: 0 5409-0948-4525-7180	That's so strange because the couple of times i've called, its gone right through very quickly. The guys there are the nicest in the world too....and omg they speak fluent english! Its so awesome. They are the best customer service i've ever dealt with __________________ Smash Bros. Brawl Code: 4296-2641-1219

10-03-2007, 06:00 PM	#5
CantGetAWii Super Moderator Join Date: Dec 2006 Location: WiiChat Posts: 6,498 Friends: 30 3099-0319-5478-2979	The one I talked with was an out of breath woman. It was quite funny, she was nice, but it was still funny. __________________ CantGetAWii ProudWii60Owner *'I don't want to go back, I want a new day & age.'* Moderator-[PM] Brawl FC: 4682-8172-0512 [PM for add]


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10-03-2007, 06:04 PM	#6
laderer5 Wii > Xbox360 +PS3 Join Date: Feb 2007 Location: Buffalo NY Posts: 1,541 Friends: 0 6636-1630-0874-1365	Ya i got put on hold for like 5 minutes and was listening to the intro to Twilight Princess. But the customer service is amazing she knew exactly what i said was wrong and diagnosed the problem. __________________ Arguing Over The Internet Is Like Participating In The Special Olympics, Even If You Win You Are Still Retarded. Super Smash Bros Brawl: 2320-5790-2320 Mario Strikers friend code: 494028-363289

10-03-2007, 06:13 PM	#7
Pikachu256 KryKidd Join Date: Jun 2007 Location: Avondale, Arizona Posts: 793 Friends: 0	Took me like 20 seconds to get to the guy (not including you have to press all those numbers) because I called at like 6:10 AM Good service though.....Wonder how long would it take the Box to get to my house =/ __________________ KryKidd

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