hi i'm new to wii.

I am having a problem with wii play.

every time i select 2 players the console freezes, and the only way i can unfreeze it is to unplug the power. power button and reset buttons wont work.

all other games work fine.
have setup 2 controllers.

was bought second hand, previous owner said he never had a problem.

latest upgrade has ben installed.

it is frustrating as all i want to do is beat my wife in snooker.
can anybody help????

thats a bummer man. Call nintendo support.

Yeah Nintendo support.

That is definitely not normal. Try inserting another copy of the game and see if the same problem occurs. If so, then I suggest that you call Nintendo and tell them about the problem.