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Old 04-06-2008, 10:52 PM   #1
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I hadn't received anything from Activision relating to getting a replacement disk, so I went to their webpage and entered my info. It came back that my info was not found!!!! This annoyed me since I registered the game as soon I bought it and for the replacement as soon as they allowed us to do so.

So, I called the non-800 number (crappy company) and spent 45 minutes on hold!!!! I finally got through to someone (at least they natively spoke english) and they said they'd send out a pre-paid mailer for me to send the old disk back.

Stupid me didn't think to ask "Am I being sent a replacement disk too?".

Well, the answer to that is NO. Activision's answer to fixing their messed up disk is to make me send my only copy to them and WAIT FOR 3-4 WEEKS FOR A REPLACEMENT!!!!

Talk about total BS. First the lost my registration and now I'm expected to wait 3-4 weeks while my daughter can't play the game?

Anyone else go through this process? Anyone get a cross-ship disk instead of having to wait for a replacement? Anyone got a better idea than waiting that long?
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Old 04-06-2008, 10:58 PM   #2
 
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sorry, everyone's in the same boat.

however, if it makes you feel any better, they normally send your replacement disk 2-3 weeks later, rather than 3-4, and they send you a complimentary faceplate about a week later as a "sorry for the screw up" gift.
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Old 04-06-2008, 11:18 PM   #3
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Whats up with the disk replacement??? I have guitar hero but havnt had problems
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Old 04-06-2008, 11:46 PM   #4
 
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I just got my replacement disc yesterday and TBH I kinda wish I had kept the other one. The missed note sound from the wiimote speaker sounds softer and different than the original disk. I also did not get any faceplate as others had said. It does sound better though esp on a 6.1 surround setup. Just glad to be able to play again.
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Old 04-07-2008, 02:04 PM   #5
 
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Quote:
Originally Posted by kayaker067
Whats up with the disk replacement??? I have guitar hero but havnt had problems
Go here:

https://activision.custhelp.com/cgi-...?p_faqid=19320
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Old 04-07-2008, 02:13 PM   #6
 
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Quote:
Originally Posted by Pantalaimn
I just got my replacement disc yesterday and TBH I kinda wish I had kept the other one. The missed note sound from the wiimote speaker sounds softer and different than the original disk. I also did not get any faceplate as others had said. It does sound better though esp on a 6.1 surround setup. Just glad to be able to play again.
The faceplate should come a week or two after you get the replacement disc. It's shipped separately from Red Octane!
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Old 04-07-2008, 02:56 PM   #7
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Good thing I have spare copy of the game
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Old 04-08-2008, 04:19 PM   #8
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I just received my second replacement disc.

Its for sale if anyone wants it.
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