I just got My Sims couple days ago and was really excited to play it. The loading was kinda glitchy, but it loaded nonetheless. I got to the point to create a new character and the screen froze up. I restarted the game and tried again. It worked...but still glichtly during loading. When i tried to remodel the house, the screen froze up again. I restarted and tried to same thing and the screen froze. I proceeded to go back to the store to exchange it for a new copy. That didn't help...I deleted my save data and that didn't help. I tried all my 6 other games and all of them work just fine. I called the support line and their suggestion was to send it in for repair... anyone having this same issue? anyone have any idea why it's just this game?!