Welcome to Our Community

Wanting to join the rest of our members? Feel free to sign up today.

Warranty and Repairs question

Discussion in 'Nintendo Wii Hardware' started by unacart, Jan 16, 2008.

  1. unacart

    unacart WiiChat Member

    Joined:
    Jan 8, 2008
    Messages:
    15
    Likes Received:
    0
    Hi,
    I sent my new Wii for repair due to disk errors the other day.

    I was wondering, if the warranty is reset for every repair, does that mean no matter how many times my Wii has a technical issue (that is not my fault), Nintendo will still repair it and reset the warranty? Or is it if I have any more problems after repair I can get another repair and that's it.

    So basically, is the warranty unlimited supposing you get a repair every year before the warranty is up? (I course I would not do that unless my Wii is truly broken).
     
  2. Defragged

    Defragged WiiChat Member

    Joined:
    Dec 31, 2007
    Messages:
    13
    Likes Received:
    0
    Location:
    Atlanta, GA
    I asked Nintendo the same question. If they return the same unit you shipped for repair the original warranty doesn't change. If however the repairs are extensive and they need to send you a refurbished unit you'll get another year on that unit.
     
  3. unacart

    unacart WiiChat Member

    Joined:
    Jan 8, 2008
    Messages:
    15
    Likes Received:
    0
    So suppose your repaired wii is broken again (Long live your Wii), will they just offer another repair if it is still under the 1 year repair warranty? And what happens after that repair? Is the warranty gone after 2 repairs?

    Defragged, just curious, what type of shipping box did it come back in?
     
  4. Defragged

    Defragged WiiChat Member

    Joined:
    Dec 31, 2007
    Messages:
    13
    Likes Received:
    0
    Location:
    Atlanta, GA
    A run-of-the-mill brown box filled with styrofoam peanuts.

    My understanding is you have a 1 year warranty on the unit you purchased (get an extra 90 days by registering online). If they had to send you a refurbished unit instead of the one you sent in, you should get another year.
     
  5. unacart

    unacart WiiChat Member

    Joined:
    Jan 8, 2008
    Messages:
    15
    Likes Received:
    0
    Ok, problem solved. Nintendo says that every time a repair is issued, the warranty is reseted to one more year plus the 3 extra months. That's customer service.

    About the box and the peanut packaging, I hope nothing gets damaged.
     

Share This Page

Search tags for this page
atlanta wii repair
,
how do i know if i have warranty for my wii
,
how long is the warranty on a wii
,
how to see if i have a warranty on my wii
,
nintendo wii repair atlanta ga
,
nintendo wii warranty repair
,
repair wii atlanta ga
,
who fix wii consoles in atlanta ga
,
wii console repair atlanta
,

wii repair atlanta