wii return

antinoob

WiiChat Member
Nov 26, 2006
5
0
Hey guys, im new here and I got a wii so hi!!:smilewinkgrin: My wii got the dreaded error 110213 i thinks thats correct. Well anyway thanks to Nintendos rockin customer service there sending me a new wii. What I am asking is 2 anyone who has returned there wii also. Are they asking you to send the console and the cords or just the console no controller included. Help is appreciated. _ antinoob
 
Don't you think you should of asked Customer Service these questions?

We don't work for Nintendo.
 
Most likely just the console. But when you get the box, it will definitely come with instructions. But, if it's anything like Apples dope service, then you send just the unit, not the cables.
 
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kk that works, truthfully I was hoping I get to keep the controller, if not Ill have to buy one off ebay. O and xbandaidx thanks for the friendly welcoming:D
 
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sorry to double post but i kinda wanted this to be seen here is the info i got and still confused.








Hello,

Thank you for contacting Nintendo regarding our Advance Replacement
program. We wanted to let you know that your order has been shipped to you
as requested. You should receive your replacement system within the next
two to three business days.

To avoid a charge on your credit card for the amount of the replacement
system, please follow these instructions. Nintendo must receive your
non-working system within 21 days from the ship date of your Advance
Replacement system.

When you receive the package from Nintendo, please do not discard the
packaging. You must use the packaging and enclosed adhesive to return
your system to Nintendo. Do not use your original system box as it
may attract undesired attention. Nintendo GameCube owners, remember
to remove your games, accessories, memory cards, etc. Nintendo DS,
Game Boy Advance SP, and Game Boy Advance owners, remove all games,
wrist straps, carrying case, etc. Game Boy micro owners, remove all
games, the faceplate, carrying case, etc.

Included with your replacement system will be a pre-paid UPS return label.
Seal the box with the enclosed adhesive. Fill in the "From" section of the
return label and adhere it over the top of the existing label.
Note: The return label includes a barcode which, when scanned by Nintendo,
prevents your credit card from being charged. Not using this label may
result in an unnecessary charge. Retain the bottom portion of the label
(which includes the tracking number of your package).

Once your package is ready for shipping, please take it to your nearest
UPS location. This includes all UPS Store locations, UPS Customer
Centers, UPS Drop Boxes, Authorized Shipping Outlets and UPS drivers. To
find the UPS location nearest you, please visit the UPS website at
UPS Global Home to use the "UPS Drop-off Locator" feature or call UPS at
1-800-742-5877, option number 5.

Please send in your non-working system as quickly as possible. We will
notify you, via e-mail, when we receive your return. Your replacement
system comes with a one year warranty.

NOTE: in the event you do not return your non-working system to
Nintendo and we are unable to charge your credit card, we will
unfortunately have to postpone delivery of future magazines, repaired
components and/or part orders. In addition, we reserve the right to
forward your account information to a collections and/or credit
agency for further action.

If you have any questions, please reply to this e-mail and let us know.
Thank you for your time and for your continued support of Nintendo. We
hope you enjoy your replacement system!

Sincerely,

Nintendo of America Inc.
 
antinoob said:
kk that works, truthfully I was hoping I get to keep the controller, if not Ill have to buy one off ebay. O and xbandaidx thanks for the friendly welcoming:D

Just doing my Job. :)

Reason why I say that is generally they tell you this information over the phone, apparently the person you got was a bit of a numbnut.
 
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