Well for most people who have purchased a 360 know that the warranty previously with 360s was only 90 days (3 months for the people who don't know math.), and now they've extended it an extra 8 months making it a full year. So for anyone who happens to purchase a 360, will now have a one year warranty. And if you have purchased a 360 recently and have had to pay for repairs, you send them the receipt, and they will compensate you for damages. I'm not sure if this is up at any game sites as of late, but I'm glad they've finally decided to take a step into better customer service.