Me:
I just want to say I am very disappointed with madden this year i have it for the Wii I am very disappointed! It looks like you just took the core files of 07 and threw new graphics on and added a crummy online mode that would have been great if it wasn't for the lag........ I would love to see a recall or a patch maybe... my expectations were much higher thanks for letting down a fan!will ea do anything about these issues a lot of customers are having? like lag
Your Disappointed fan,
Ronnie
EA:
Hello Ronnie,
Thank you for writing us at EA Technical Support. I understand that you are currently having connectivity issues with Madden NFL 08 for the Wii. I apologize for your situation, and the inconvenience that this causes you.
I would like to ask, have you tried bypassing your router, if you use one, and connecting your console directly to the modem?
Have you tried logging on at a different time?
First, please note that once you are connected to another player, you are no longer connected to the EA Nation online service. Your connectivity will depend on the strength of your and your opponent's connection, not the EA Nation online servers.
With that said please do go over the steps below to minimize instances of disconnects.
First, please try bypassing your router, if you use one, and connecting your console directly to the modem. This will help us rule out possible conflicts with other devices.
Also, please make sure that the ports required are open if a router or fire wall is being used with the title on your network. If you do not have a router or fire wall please contact your internet service provider or network administrator and have them look into opening these ports.
If you are unsure on how to do this please refer to the documentation for your firewall/router or contact the manufacturer of that product for assistance configuring your firewall/router.
Although this is not as big of a problem now as it was in the past, some older Internet routers can slow down or experience issues due to online traffic. This most often occurs during peak traffic times. From 3 PM PST (GMT 8 PM) to 10 PM PST (GMT 6 AM). Try logging on outside of these times to see if the issue persists.
If you have any other questions feel free to reply to this e-mail, and I will be very glad to help you out to the best of my ability.
Should you require further assistance with this game or other Electronic Arts games in the future, please visit our website and review our extensive Self Help knowledgebase at http://support.ea.com/
Thank you,
Leonard B.
EA Technical Support
I didn't even ask about the internet issue I asked if they are going to try to fix the game on its biggest issues! its funny I don't use a router and I have cable and still get lag and they had nothing to say about how much I am disappointed in them. Although this is not as big of a problem now as it was in the past <<< lmao there wasn't even a problem before since Madden wasn't online for Wii.
funny, huh
I just want to say I am very disappointed with madden this year i have it for the Wii I am very disappointed! It looks like you just took the core files of 07 and threw new graphics on and added a crummy online mode that would have been great if it wasn't for the lag........ I would love to see a recall or a patch maybe... my expectations were much higher thanks for letting down a fan!will ea do anything about these issues a lot of customers are having? like lag
Your Disappointed fan,
Ronnie
EA:
Hello Ronnie,
Thank you for writing us at EA Technical Support. I understand that you are currently having connectivity issues with Madden NFL 08 for the Wii. I apologize for your situation, and the inconvenience that this causes you.
I would like to ask, have you tried bypassing your router, if you use one, and connecting your console directly to the modem?
Have you tried logging on at a different time?
First, please note that once you are connected to another player, you are no longer connected to the EA Nation online service. Your connectivity will depend on the strength of your and your opponent's connection, not the EA Nation online servers.
With that said please do go over the steps below to minimize instances of disconnects.
First, please try bypassing your router, if you use one, and connecting your console directly to the modem. This will help us rule out possible conflicts with other devices.
Also, please make sure that the ports required are open if a router or fire wall is being used with the title on your network. If you do not have a router or fire wall please contact your internet service provider or network administrator and have them look into opening these ports.
If you are unsure on how to do this please refer to the documentation for your firewall/router or contact the manufacturer of that product for assistance configuring your firewall/router.
Although this is not as big of a problem now as it was in the past, some older Internet routers can slow down or experience issues due to online traffic. This most often occurs during peak traffic times. From 3 PM PST (GMT 8 PM) to 10 PM PST (GMT 6 AM). Try logging on outside of these times to see if the issue persists.
If you have any other questions feel free to reply to this e-mail, and I will be very glad to help you out to the best of my ability.
Should you require further assistance with this game or other Electronic Arts games in the future, please visit our website and review our extensive Self Help knowledgebase at http://support.ea.com/
Thank you,
Leonard B.
EA Technical Support
I didn't even ask about the internet issue I asked if they are going to try to fix the game on its biggest issues! its funny I don't use a router and I have cable and still get lag and they had nothing to say about how much I am disappointed in them. Although this is not as big of a problem now as it was in the past <<< lmao there wasn't even a problem before since Madden wasn't online for Wii.
funny, huh
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