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Dead Wii

Discussion in 'Nintendo Wii Hardware' started by captaincasualty, Nov 19, 2006.

  1. captaincasualty

    captaincasualty WiiChat Member

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    Awesome! Got my new Wii, the new revolutionary product from Nindento, it's very small, and looks awesome. First thing, when I plugged it in, I saw the new menu screen... I'm a little confused, but new things can be strange. Looks nice huh?

    [​IMG]


    Think maybe I need to check the manual on how to run the new... buttons? but thought I'd try a game. Here's Call of Duty 3!

    [​IMG]

    and here's Legend of Zelda!

    [​IMG]

    Still, I must not be using the new fangled controls correctly, as I can't seem to get the buttons, or game to show up on the screen...


    In all seriousness, has anyone else had this problem? The screen is trashed and the audio just buzzes no matter what I put in. I cannot explain the utter despair I felt at 1 am this morning after waiting for 12 hours to experience this game...

    -clinically depressed.
     
  2. BlightedArt

    BlightedArt vv OMG Emo hampster!! vv

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    It sounds more to me like it's just not properly plugged in. Sorry if this sounds underpar or whatever...

    But I had something, I guess, similar to an older console I have. And the only problem was that even though the Audio and Video cables were connected to the TV, the other end of the cable on the back of the console was like, 1mm out of it's slot, maybe less. Just try to lodge the AV cables etc in as securely as possible then reset the console.

    Again sorry if this sounds primitive, but othe than that all I can suggest is calling up Nintendo's customer services when the lines are hopefully available.
     
  3. lloyd_yayo

    lloyd_yayo Nintendo 4life

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    i dont know why people are having problems. i got my preorder last nite and was error or hassle free. um only thing i can suggest is have nintendo take care of it
     
  4. jalo

    jalo WiiChat Member

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    Are your Jacks Jacked?

    Check all of your A/V jacks make sure they are in the right spot. Having the video connected to the white audio in, and the audio in the video jack could cause similar results.

    Maybe try the cables one at a time. Start with the Yellow video connector and plug it in by itself. If you get nothing on your screen, try the other two (red and white) in that video in port and see if you get a picture. If the picture doesnt show up in a few seconds remove the cable and try the next one. Dont leave it impropperly connected for an extended period as it is possible to damage your tv, even tho unlikly.

    I know this sounds obvious, but it may just be that you have a bad A/V cable, and I in no way mean to degrade your inteligence. Ive been guilty of making that mistake myself.

    Goodluck

    P.S. if you try everything and cant get it to work, contact the store you purchased it from and ask them if they will hold the next one the receive for your DOA exchange.
     
    #4 jalo, Nov 19, 2006
    Last edited: Nov 19, 2006
  5. Zori

    Zori Wii Owner Since Launch

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    Why are so many people having problems with there wii's. Just read the manual. Mine works perfectly
     
  6. xpirate77

    xpirate77 Wiiiiii

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    *knock on wood* but yea, mine is working perfectly as well
     
  7. kdn102

    kdn102 WiiChat Member

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    I hate to say this guys, but if you don't have anything constructive to say don't say it at all. This person does not want to hear how everyone else is having a blast playing their games. They want help.

    Sorry if I'm sounding a bit harsh, but I know I would not want to be reading you guys gloating if I was in their situation.

    captaincasualty: did you get this worked out?
     
  8. Homesrfan

    Homesrfan ftw

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    Honestly guys - just because yours works... dosen't mean there all going to.

    Try calling Nintendo. I mean, that's really the only advice I can give you.
     
  9. registerednerd

    registerednerd Wii online moderator

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    That looks like you plugged an NTSC Wii into a PAL TV, or vice versa.
     
  10. p2y2r7o

    p2y2r7o WiiChat Member

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    Sometimes there are defective systems, it's a common thing at a console's launch. And then sometimes it's just user error.

    Just because yours works doesn't mean that everyone elses is going to work properly.

    Anyways, as others suggested check your cables and then call Nintendo. That's about all you can do I guess.
     
  11. captaincasualty

    captaincasualty WiiChat Member

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    Um, yah, I thought to unplug/replug everything in, check connections, tried different TV, VCR input, Jacks on my receiver, no difference.

    Wanting to try a different cable, but no one seems to have any in stock right now.

    On the bright side, when I called Nintendo, they said that while it does look like a hardware defect, they would advance ship me one (!!). Not very many companies will do that, ship one before you ship yours to them.

    Also, they waived the shipping and handling fee ($5) and upgraded the shipping so I would get it (hopefully) before I go on vacation for Thanksgiving.

    Yes, I did expect non-constructive posts. Was just more curious if anyone had the *same* problem and was able to resolve it, by way of cables, kicking it, whatever.

    Will try again to find cables this evening to see if it is the cable, that would be AWESOME.

    -captaincasualty
     
  12. Samster

    Samster Slave to the Wind

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    Gutted to hear of your experience - but on the plus side Nintendo Customer Service sounds top-notch.............
     
  13. Wycky

    Wycky WiiChat Member

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    i agree with registerednerd
    i once played an NTSC dvd on my PAL dvd / TV and i got very similar image on my screen
     
  14. Kamikaze

    Kamikaze Certified Public Asshole

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    See that gray block? Plug it into the outlet, then plug the AV cords into the television. Now you'll see some black plugs, plug it in back of the Wii, according to it's size. It should only take you 3 minutes tops to fix it up, if not, just refer to the manual. Also, do you have your sensor bar out?
     
  15. captaincasualty

    captaincasualty WiiChat Member

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    Kamakaze < useless

    Not Kamakize? skip down a bit.

    OK, that's just a waste of packets. Why respond with that?

    The picture posted OBVIOUSLY REQUIRED POWER.

    The sensor bar ONLY HELPS INPUT, NOT VIDEO.

    The video sshot I posted also is obviously not a composite/audio plugged into the wrong location, since it shows vertical striations of digital trash. Audio would look much more random.

    That has to be the least helpful (baiting?) post I've seen in a while.

    UPDATE:
    Nintendo said it was a video chip problem and advance shipped me a new one.

    I called on Sunday, they shipped it on Monday, I received it on Tuesday. Total thumbs up from me on their support, vendors usually treat me like Kamakaze here, but these guys were totally cool.


    -Capn
     
  16. vagrant

    vagrant ₪ ۩ ₪

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    Agreed. Odd how this guy isn't replying to any mention of this.
     
  17. Capt Elmer

    Capt Elmer WiiChat Member

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    QFT.
     
  18. captaincasualty

    captaincasualty WiiChat Member

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    I'm not sure if it was an NTSC/PAL problem or not. My equip is definately NTSC, but the Wii is just one I picked up domestically in the US.

    Nintendo seemed to think it was a defective video chip, but who knows.

    I just know that I'm happy with it after receiving a new one in only 2 days!

    (QFT means quoted for truth? it has almost 10 meanings :) just curious, haven't seen that one.)
     
  19. grumpy168

    grumpy168 WiiChat Member

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    Dead Wii too

    :mad5: :yikes: :eek: :wtf:
    Our new Wii died too after ONE WEEK!!! Just a BLACK screen. Won't even turn off. I've checked all the connections!!! SNIFF!!! A friend waited in line 8 hours to get us this for Christmas. :frown2:
     
  20. dcofty

    dcofty WiiChat Member

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    Did you try to remove the power cord from the rear of the unit. I had the black screen when I went from the shopping channel back to the wii main. IK unplugged the power cable then replugged it and it powered up fine.
     

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