Hi there! I've loved the Wii from the getgo when we got it three years ago. However we now seem to have a major, but God forbid not terminal problem and I was wondering who to talk to about it. I was playing 'Black Ops' Zombies when my Shotgun dissappeared, leaving just my hands pointing. It still worked when I pulled the trigger though, but then the voice of the games introducing character started repeating and jumping. I turned off the Wii and haven't been able to use it since. First of all it would accept the game, but once I hit the Start button the consol made a 'whir, click, whir, click, whir click' then an error message came up requesting an eject and reset. unfortunately this didn't work and eventually the consol stopped even accepting discs of any game. I've tried pulling the plug from the mains and leaving it off for a while, but no joy. Any ideas anyone? Thanks, brokenwii and family.